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      Multilingual coronavirus hotlines in Japan (health, work, life…)
      15 July 2020

      Multilingual coronavirus hotlines in Japan (health, work, life…)

      Index

      Tokyo Coronavirus Support Center for Foreign Residents

      The Tokyo metropolitan government has set up a phone consultation center to provide information on the coronavirus and related issues in 14 languages. People can ask questions on subjects such as their health, businesses, children’s education, and immigration status.

      The staff will connect callers to designated health care centers or other facilities to provide them with support.

      Hotline: 0120-296-004

      – Monday to Friday: 10:00 a.m. to 5:00 p.m.
      – English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Cambodian, Burmese, Easy Japanese

      • Multilingual Support Center Kanagawa
      • YOKOHAMA Foreign Residents Information Center
      • Saitama Information & Support
      • Chiba International Center
      • Find a hotline near you

      Telephone Consultation for medical matters

      IF…
      “You need to see a doctor, but you don’t understand Japanese”
      “You don’t know where to go for consultation”
      “You are not familiar with medical and welfare systems in Japan”

      Association of Medical Doctors of Asia Medical Information Center(AMDA) helps you to find medical institutions for you and provide information on healthcare and welfare systems in Japan.

      → AMDA website

      Hotline: 03-6233-9266

      • Weekday: 10:00~17:00
      • Saturdays, Sundays, Public holidays: 10:00 to 15:00
      • Monday: English, Korean, *Tagalog (*Available on the second and forth)
      • Tuesday: English, Chinese, Thai
      • Wednesday: English, Spanish, Vietnamese
      • Thursday: English, Chinese
      • Friday: English, Portuguese
      • Saturday: English
      • Sunday: English

      Hotline: 090-3359-8324

      • Weekday: 10:00~17:00
      • English, Chinese

      Counseling to foreign workers

      Japan’s labor ministry plans to deploy 40 counselors at job placement centers in areas with large numbers of foreign residents. The counselors will handle complaints from foreign workers and give advice to their employers.

      Telephone Consultation Service for Foreign Workers

      Telephone Consultation Service for Foreign Workers

      You may call any of the following numbers in six languages to get advice on working conditions.
      (The number will connect you to Telephone Consultation Service for Foreign Workers.) When you call the Telephone Consultation Service for Foreign Workers, you will be charged 8.5 yen (incl. tax) per 3 minutes from landlines, or 10 yen (incl. tax) per 3 minutes from mobile phones.

      2020 07 15 corona line 1

      Labour standards advice hotline

      The Labour Standards Advice Hotline is a commissioned service implemented by the Ministry of Health, Labour and Welfare.

      The hotline offers free advice from anywhere in the country during hours when the Prefectural Labour Bureaus and Labour Standards Inspection Offices are closed or on Saturdays, Sundays and holidays.

      2020 07 15 corona line 2

      The new coronavirus multi-language consultation center: HERE

      Source

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